Sports/ Deep Tissue Massage

Cancellation Policy

Booking Terms and Conditions We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients, and out of consideration for your therapist’s time, we have adopted the following policies: Cancellations We require a minimum of 48 hours’ advance notice if you need to cancel or reschedule an appointment. Please ensure you contact your therapist to cancel or reschedule appointments. In the event that you fail to provide the required advance notice you will be charged 100% of the treatment fees. Charges will not be applied when the required cancellation notice is provided. Clients who either forget or consciously choose to forgo their appointment without providing the required minimum notice will be considered a “no-show” and will be charged the full amount for their “missed” appointment. Please note that future services may be denied until payment is received. Late arrivals Appointment times have been arranged specifically for you. If you arrive late for your scheduled appointment, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however we will do our best to satisfy the scheduled time. By booking and attending a treatment, it is taken as proof that you have read, understood and agree to the Terms and Conditions as described. I understand that any therapies I may undertake are done so voluntarily on the understanding that I have read and abide by the Terms and Conditions as set out above.

Contact Details

• 156 Dragon Road, Hatfield, UK

  07887354674

  kheadington.smt@outlook.com